Terms & Conditions

Conditions of Sale

innovateIT Car Wash Equipment LLC., hereinafter referred to as ICWE, proposes the sale of the quoted equipment subject to ICWE’s Standard Conditions of Sale. These conditions of sale are intended to be an integral part of any offer to sell, offer to buy or purchase any equipment, supplies or services from ICWE. Any adjustments to Standard Conditions of Sale must be approved in writing by ICWE.

Warranty

ICWE warrants the purchase equipment for a period of one year from the date of shipment for parts (excluding shipping costs). ICWE warrants that title to goods sold hereunder is unencumbered at time of sale. All other warranties are expressly disclaimed including, but not limited to, merchantability, fitness for purpose, and all other warranties, express or implied. ICWE may determine to repair or replace any defects in goods of its own manufacture, which arise from defective materials or workmanship during the twelve (12) months following the date of tender of delivery to the end purchaser if buyer gives ICWE timely written notice with a description of the basis for claim. A claim under the warranty by the buyer for repair or replacement of goods shall be timely filed with ICWE.

Cancellation

Equipment orders are noncancellable. Equipment will be produced, shipped and billed per the terms of this quote and buyer’s purchase order. Orders are shipped FOB point of manufacture, generally Albany, New York, except subcontracted or drop shipped components, and the buyer shall be responsible for any charges associated with refusal of shipments, including but not limited to additional freight, storage, rerouting and/or redelivery charges.

Freight

All shipments are freight prepaid and add unless otherwise stated. Shipping and installation are the buyer’s responsibility. If necessary, additional charges will be applied for time and materials to crate the equipment.

Payment

Payment must be made in full before equipment is shipped. Payment must be made according to quoted terms in U.S. dollars. All checks must be drawn on a U.S. bank. Late payments will accrue interest charges at the rate of 1 ½% of the outstanding balance per month and shall be subject to reasonable costs of collection including, but not limited to, legal fees. Any bank charges resulting from the buyer’s choice, method or performance of payment shall be the buyer’s responsibility.

Delivery

Delivery schedule of equipment is subject to factory confirmation upon receipt of order. Quoted lead times may change between quote date and order receipt due to other orders received during the interim period. ICWE will make good faith efforts to ship equipment according to the schedule confirmed upon receipt of order.

Return Policy

Items may be returned 21 days from the ship date. Refunds will not be offered after this period. To be eligible for a return, items must be returned in unused condition. Items must also be in the original packaging and in sellable condition. Custom fabricated equipment is ineligible for returns. The customer is responsible for shipping costs on all returns. All returns will be assessed a restocking fee of 15%.

To complete your return please send an email to Support@innovateitcarwash.com.